I had an interesting experience recently. I was asked to look into an issue that may lead to either a coaching or training need. The subject matter was in my area of expertise, so as I began my needs analysis, I was finding much of what I expected. Some job aids and a refresher and all should be good.
But then I was chasing what normally should be a dead end. Instead of getting my quick fix like I expected, I discovered that there were actually more stakeholders that should be involved in this project.
We often take fore granted how intertwined departments are within an organization. This is why need analysis is important. Without it, you could be only addresses part of the issue. You could also unintentionally create issues elsewhere in the organization. And worse of all–you could end up creating training that is not valuable or needed.